Consumer Assistance Guide

Download guide

WAEPA’s Consumer Assistance Guide is designed to help you, the American consumer, spot scams and better protect yourself against fraud. It is divided into three sections: Be a Smart Consumer, Filing a Complaint, and Key Consumer Information Resources.

What You’ll Find in This Guide

Quick Consumer Tips
Banking, Credit, and Loans
Home Improvement and Repairs
Renting and Leasing
Protecting Your Identity and Privacy
Wills and Funerals
Sample Complaint Letter

guide

Group Term Life Insurance

Up to $1.5 million in temporary protection for current and former Feds. Fully portable, this coverage goes where you go.

Group Short-Term Disability Insurance

Up to $6,500 in monthly paycheck protection for up to six months if you’re unable to work due to a covered illness or injury.

Guaranteed Issue Group Term Life Insurance

New Federal employees can receive up to $100,000 in guaranteed coverage when they apply within their first year without medical exams.

Chronic Illness Rider

A living benefit that can be added to a Group Term Life Insurance policy and offers support if you become permanently chronically ill.

Automatic Benefit Increase Rider

An optional add-on to Group Term Life Insurance that gradually increases your coverage to stay aligned with your changing needs.

View All Resources