WAEPA Leadership Insights
Enjoy a glimpse into what goes into eight decades of expertise. Here, you’ll find recent news stories, thought leadership opportunities, and more.
Best in Class Customer Experience | Stephanie Baker
WAEPA Chief Experience Officer Stephanie Baker explores the concept of “Best in Class” customer experience. Learn how WAEPA seeks to provide excellent service at every touchpoint, aligning with brand standards and ensuring memorable interactions. Baker discusses the importance of ongoing training, regulatory compliance, and more.
Recent WAEPA News
Since 1943, WAEPA’s commitment to serving the Federal workforce has remained steadfast. Explore some of our recent efforts.
WAEPA Awarded 2024 GAIN Marketing Award
The GAIN Awards are presented annually by GovExec and Government Marketing University and recognize excellence in business-to-government marketing. This year, WAEPA was awarded top honors for its 2023 campaign targeted at former Civilian Federal Employees.
WAEPA’s Launches Strategic Impact Partnerships
WAEPA is pleased to announce partnerships with Federal organizations AAFEA and WIFLE through 2025, in addition to continuing a long-standing relationship with BIG.
Yearly recap
With CEO, M. Shane Canfield
CEO M. Shane Canfield reviews highlights from 2024 and provides insight into what members can expect ahead. Canfield covers key topics including 2024 revenue, product launches, membership milestones, and more.
Recent WAEPA Features
After more than 80 years, WAEPA knows Fed life. Find recent featured pieces below.
#FedLifeHack | Conquering Workplace Stress & Anxiety
The modern workplace can be a breeding ground for stress and anxiety. Tight deadlines, demanding workloads, interpersonal conflicts, and the ever-present pressure to perform can take a toll on even the most resilient individuals.
For federal employees, these challenges can be compounded by the unique demands of public service and the added complexity of navigating government regulations and procedures… (continued)
QUARTERLY REPORT
Spring 2025 Quarterly Report
Members can find our most recent quarterly report here.
RECENT PODCAST EPISODE
Embracing the Power of Human Capital with Raymond Limon
The episode’s discussion features insights from Limon’s leadership journey that spans multiple agencies and tackles diverse challenges.
staff SPOTLIGHT
Courtney Brown
Business Unit Compliance Lead
“Being at WAEPA for 25 years has given me the opportunity to serve the Civilian Federal community. While WAEPA has evolved over the years, WAEPA’s mission has never changed. Our members are my passion.”
Courtney Brown is WAEPA’s longest-tenured employee, joining in 1999.