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Consumer Assistance Guide

Federal Civilian Life

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WAEPA’s Consumer Assistance Guide is designed to help you, the American consumer, spot scams and better protect yourself against fraud. It is divided into three sections: Be a Smart Consumer, Filing a Complaint, and Key Consumer Information Resources.

What You’ll Find in This Guide

  • Quick Consumer Tips
  • Banking, Credit, and Loans
  • Home Improvement and Repairs
  • Renting and Leasing
  • Protecting Your Identity and Privacy
  • Wills and Funerals
  • Sample Complaint Letter