Consumer Assistance GuideFederal Civilian Life
The 2020 Consumer Assistance guide is designed to help you, the American consumer, spot scams and better protect yourself against fraud. It also gives you suggestions for resolving consumer complaints. It is divided into three sections: Be a Smart consumer, Filing a Complaint and Key Consumer Information resources. The guide helps you with banking, credit, education, employment, housing, insurance, protecting your identity, travel, wills and funerals, and much more!