At WAEPA, our members come first. Your safety and well-being remain our highest priority. We continue to closely monitor the impacts of Coronavirus (COVID-19) and we strive to ensure the health and safety of our members, employees, and communities.
Inspired by WAEPA’s mission—providing access to products and services that promote the health, welfare and financial well-being of Civilian Federal Employees—I would like to share a few updates:
Dedicated to our Members
WAEPA recognizes the work that you do every day to make America a nation that we can all be proud of. When a pandemic becomes world news, you may start to consider the significance of your WAEPA Group Term Life Insurance policy. Rest assured, you are covered.
Committed to Protection
WAEPA is here to protect you and your family. We have been here since 1943 and we will be here for years to come. Our partner, New York Life is financially strong and has the highest financial strength rating from Fitch Ratings, A.M. Best, Standard & Poor’s, and Moody’s.
Confident in our Care
WAEPA has a robust business continuity plan that we are prepared to implement.
Our teams are using virtual meeting tools when appropriate, and we are limiting non-essential travel in accordance with health and safety guidelines. As always, we are available to our members and we will leverage virtual communication to highest extent possible as we monitor this situation. You will continue to receive best-in-class customer support.
Despite these operational changes, our purpose remains the same; WAEPA is committed to delivering you protection and peace of mind.
Thank you for trusting us with your business. We remain fully committed to supporting you and your family during these challenging times. If you have any questions regarding your policy, contact a Member Services Representative at (800) 368-3484.