Report the Death of a Member

To begin the claim process, please contact our office at (888) 353-1308 or email us at

You will need to submit a completed Death Claim Form, a certified copy of Certificate of Death, and a W-9 Form.

Submit your Death Claim form with corresponding paperwork to:

433 Park Avenue
Falls Church, VA 22046

Resources Related to This Topic

What to Do When a Loved One Dies eBook

This eBook supports those who may be experiencing a loss and are responsible for managing their loved ones’ affairs. It is particularly helpful for those serving as executors of estates.

2019 Losing a Loved One Guide

This 40-page guide contains practical information to help get you through difficult days and tough decisions while supporting yourself and your family during a stressful time.

10 Steps for Planning a Funeral Checklist

See our tips for comparing prices and services, so that ultimately, the service you’re planning reflects a wise, well-informed, and meaningful purchasing decision.

Compiling Documents for Death Benefits

After you’ve established a policy, it is equally important to let your loved ones know about the structure of your coverage, and the documents they’d need to file a claim.