Senior Vice President, Member Services
Stephanie Baker is an accomplished leader with over 15 years of service operations experience in the insurance industry. She supports WAEPA by leading the Member Services staff, the largest department in the organization.
Since joining in 2018, Stephanie has implemented a member-first approach in all the services WAEPA provides and played a pivotal role in improving the overall experience of both our new members and existing ones.
In her free time, Stephanie serves on the Board of Directors for the Y of Central Maryland, is a Board Trustee for Baltimore Center Stage, and a member of the Executive Alliance.